Privacy Policy
Effective Date: February 26, 2025
1. Introduction
Welcome to Silver Springs Guesthouse ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, www.silverspringsguesthouse.com, or engage with our services.
2. Information We Collect
We may collect the following types of information:
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Personal Information: Information you provide voluntarily, such as your name, email address, phone number, and payment details when making a reservation or inquiry.
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Non-Personal Information: Data collected automatically, including your IP address, browser type, operating system, referring URLs, and pages viewed on our website.
3. Use of Information
We use your information for purposes including:
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Providing Services: To process bookings, respond to inquiries, and offer customer support.
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Communication: To send confirmations, updates, and promotional materials (with your consent).
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Improvement: To analyze website usage and enhance our services.
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Legal Compliance: To meet legal obligations and protect our rights.
4. Consent
By providing personal information, you consent to its collection and use as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us.
5. Disclosure of Information
We do not sell or rent your personal information. We may share information with third parties in the following circumstances:
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Service Providers: Trusted partners who assist in operating our website and services, bound by confidentiality agreements.
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Legal Requirements: When required by law or to protect our rights and safety.
6. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.
7. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
8. Third-Party Links
Our site may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
9. Access and Correction
You have the right to access and correct your personal information. To do so, contact us at:
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Phone: 403-504-8892
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us using the information provided above.
This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Alberta Freedom of Information and Protection of Privacy (FOIP) Act.